Consulting & delivery
Project delivery
Scoping, prioritization, coordination, decision-making.
- AMOA & project management
- Roadmaps, risks, governance
- Coordination between internal teams and partners
Platforms · Run · Mobile · Delivery
Digital consulting & services for EdTech
Petit Tom supports EdTech organizations on critical digital topics: project delivery, advanced application support, and mobile application operations.
Services
Three pillars. One-off or ongoing involvement, depending on context.
Support
Advanced application support
Analysis, resolution, and sustainable incident reduction.
- N2/N3 support, complementary or as a relay
- Technical investigations, RCA, post-mortems
- Runbooks, monitoring, continuous improvement
Mobile
Mobile application operations
Publishing, compliance, quality, reliability.
- App store publishing processes
- Versioning, crashes, technical debt
- Chinese market approach: distribution, local stores, regulatory constraints
Approach
Clarify priorities, secure execution, and stabilize operations.
Principles
- Pragmatic technical assessment
- Alignment between product, technical and business constraints
- Strong focus on run and stability
Getting started
- 60–90 min discussion and information gathering
- Synthesis: risks, quick wins, short/mid/long-term plan
- Engagement proposal (short mission or ongoing support)
EdTech focus
Learning platforms come with specific constraints: diverse users, usage peaks, reliability expectations, and a central role for mobile. Operations are critical.
Usage constraints
Learners, trainers, administrators. Friction has a direct cost.
Reliability
Activity peaks leave no margin. Monitoring and processes are mandatory.
Mobile
Stores, OS constraints, compliance. Publishing must be industrialized.
Engagement formats
Format adapted to context and level of criticality.
Short
Assessment & scoping
Situation review, risks, quick wins, structured action plan.
Support
Delivery & execution
Prioritization, governance, coordination, delivery stabilization.
Recurring
N2/N3 support
Incidents, analysis, RCA, runbooks, sustainable noise reduction.